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FAQ

Below you will find answers to our frequently asked questions. If you have a question that is not answered below, please email us at [email protected].


Do I have to attend the eCourse at certain times? Are the presentations live?

PsychAlive’s eCourses are made up of several features (including: multimedia presentations, expert videos, self-reflective exercises, interactive forums, etc.) all of which will be available on our eCourse website for you to view (or review) at your convenience. You can log on anytime you choose and watch the presentations at the times that are most convenient to you. The only live element will be the Q&A sessions.

If you are taking an archived eCourse, all of the lessons and materials have already been uploaded, so you may watch them anytime.

I am unable to attend the live Q & A sessions. What can I do?

If you are unable to attend the live Q & A sessions, you can email us your questions in advance and watch for your answers when the Q & A is posted on the website 24 hours later.

If you are taking an archived eCourse, you may watch the recordings of the live Q & A sessions, however the instructor will not be able to answer your questions.

If you need additional help Contact Us using our support form and we will be happy to help you.